88ft Privacy Policy – How We Handle Your Personal Data

1. Who We Are

This Privacy Policy is issued by 88ft ("the Platform", "we", "us", "our"), the operator of the online casino and sports betting platform accessible at https://88ft.org and associated mobile web interfaces. 88ft acts as the data controller in respect of personal data collected from users of the platform, including registered account holders, visitors who browse without an account, and individuals who contact us through any communication channel.

This Privacy Policy applies to all personal data processed by 88ft in connection with the provision of its Services, including sports betting markets, live casino games, slot and arcade game products, the PKR cashier, and responsible gaming tools. It should be read alongside the 88ft Terms and Conditions, which are incorporated herein by reference.

2. Personal Data We Collect

2.1 Registration Data

When you create an 88ft account, we collect the information you provide at registration, which includes:

• Pakistani mobile number or username used as your account identifier.
• Password (stored in hashed, non-reversible form – we never store passwords in plain text).
• Date of birth (required for age verification; you must be 18 years or older).
• Country of residence and city (Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, or other).
• Email address where voluntarily provided for account communications.

2.2 KYC & Identity Verification Data

Prior to processing your first withdrawal, 88ft requires KYC (Know Your Customer) verification. This involves collecting:

• A copy of a valid government-issued identity document: Pakistani CNIC (Computerised National Identity Card) or passport.
• Proof of address where required under our KYC procedures.
• Proof of payment method ownership (e.g., screenshot of JazzCash or Easypaisa account confirming the registered mobile number matches the deposit number).

2.3 Financial & Transaction Data

We collect records of all financial transactions conducted through your 88ft account, including deposit amounts, payment methods used (JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, USDT TRC20, Skrill, Neteller), withdrawal requests, transaction timestamps, and PKR amounts involved.

2.4 Betting & Gaming Activity Data

We maintain detailed records of all betting and gaming activity on your 88ft account, including sports bets placed (cricket, PSL, boxing, UFC, etc.), casino game sessions, slot activity, wager amounts, game outcomes, session durations, and responsible gaming tool usage such as deposit limit settings and self-exclusion requests.

2.5 Technical & Device Data

When you access the 88ft platform, our servers and analytics systems automatically collect certain technical information including your IP address, browser type and version, operating system, device type (mobile/desktop), screen resolution, referring URL, pages visited on the platform, session duration, and general geographic location derived from IP address.

2.6 Communications Data

Where you contact 88ft via live chat, email, or any other support channel, we retain records of those communications including the content of messages, timestamps, and resolution notes for customer service quality and compliance purposes.

3. How We Collect Your Data

88ft collects personal data through the following means:

• Directly from you at account registration, during KYC verification, when you make deposits or request withdrawals, when you set responsible gaming limits, and when you contact customer support.
• Automatically through server logs, cookies, and similar tracking technologies when you visit or use the platform.
• From payment processors including JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, and cryptocurrency gateway providers, who share transaction confirmation data with 88ft to verify deposits and process withdrawals.
• From identity verification partners engaged to assist with KYC checks where automated document verification services are used.
• From fraud prevention and anti-money laundering screening services that may return data points relevant to account risk assessment.

4. Why We Use Your Personal Data

88ft uses the personal data it collects for the following purposes:

• Account creation and management: To register your account, authenticate your identity at login, and manage your account settings and preferences.
• Age and identity verification: To confirm you are 18 years of age or older and to comply with KYC obligations before processing withdrawals.
• Payment processing: To facilitate deposits and withdrawals via JazzCash, Easypaisa, and other supported payment methods in PKR and other currencies.
• Service delivery: To make sports betting markets, live casino games, slots, and all other 88ft platform features accessible to your account.
• Responsible gaming compliance: To apply and monitor deposit limits, self-exclusion settings, and other responsible gaming tools you activate on your 88ft account.
• Fraud detection and prevention: To identify unusual account activity, detect multi-accounting, and prevent use of fraudulent payment credentials or identity documents.
• Anti-money laundering compliance: To monitor transaction patterns for indicators of money laundering and to report suspicious activity as required by applicable law.
• Customer support: To respond to queries, resolve disputes, and manage complaints submitted to the 88ft support team.
• Platform improvement: To analyse user behaviour patterns in aggregate to improve platform performance, game selection, and the cashier experience for Pakistani players.
• Marketing communications: Where you have opted in to receive marketing communications, to send promotional offers, bonus notifications, and platform updates relevant to your account.

5. Legal Basis for Processing

88ft processes your personal data on the following legal bases:

• Contractual necessity: Processing required to provide the Services you have requested – account registration, payment processing, game access, and withdrawal processing – is necessary to perform the contract between you and 88ft.
• Legal obligation: Processing required for KYC verification, age confirmation, and AML compliance is carried out to fulfil legal obligations applicable to the platform operator.
• Legitimate interests: Processing for fraud detection, platform security, responsible gaming monitoring, and customer support is carried out on the basis of legitimate interests of 88ft and its users, which are not overridden by your data protection rights.
• Consent: Marketing communications and non-essential cookies are processed on the basis of your explicit consent, which you may withdraw at any time.

6. Data Sharing & Third Parties

88ft does not sell, rent, or trade your personal data to any third party for their own commercial purposes. Your data may be shared with third parties only in the following circumstances and only to the extent necessary:

• Payment service providers: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, and cryptocurrency and e-wallet gateways receive only the transaction data necessary to process your deposits and withdrawals.
• Game content providers: Platform providers such as Evolution, Pragmatic Play, PG Soft, and JILI receive session identifiers and bet data necessary to deliver and settle game rounds. These providers are bound by data processing agreements with 88ft.
• KYC and identity verification partners: Identity document images and verification data are shared with contracted third-party KYC service providers solely for the purpose of completing account verification. These providers do not retain your data beyond the verification purpose.
• Fraud prevention and AML screening services: Transaction and identity data may be shared with contracted screening services to comply with anti-money laundering obligations.
• Legal and regulatory authorities: 88ft will disclose personal data to law enforcement agencies, regulatory bodies, or other competent authorities where required to do so by applicable law, court order, or where we have a good-faith belief that disclosure is necessary to protect the rights, property, or safety of the platform or its users.

7. Cookies & Tracking Technologies

7.1 What Are Cookies

Cookies are small text files placed on your device when you visit the 88ft platform. They allow the platform to recognise your device across pages and sessions, maintain your login state, and remember your preferences.

7.2 Types of Cookies Used

• Essential cookies: Required for the platform to function. These include session authentication cookies that keep you logged in to your 88ft account during a visit. These cannot be disabled without breaking core platform functionality.
• Functional cookies: Remember your preferences such as language settings and responsible gaming reminder intervals.
• Analytics cookies: Collect aggregated, anonymised data about how users navigate the platform to help us improve performance. No personally identifiable data is extracted from these cookies.
• Marketing cookies: Used only where you have explicitly consented to receive targeted promotional communications from 88ft.

7.3 Managing Cookies

You may manage and disable non-essential cookies through your browser settings. Note that disabling essential cookies will impair your ability to log in and use the 88ft platform. For detailed guidance on managing cookies in common browsers used in Pakistan (Chrome, Samsung Internet, Safari), refer to your browser's help documentation.

8. Data Retention

88ft retains personal data for the following periods:

• Active account data: Retained for the duration of your account's existence plus a minimum of 5 years following permanent account closure, in line with standard record-keeping obligations for gambling operators.
• Transaction records: Financial transaction records are retained for a minimum of 5 years from the date of each transaction for AML compliance purposes.
• KYC documents: Identity documents are retained for a minimum of 5 years following the conclusion of the account relationship.
• Customer support communications: Support correspondence is retained for 3 years from the date of the last interaction unless a longer period is required for an open dispute or regulatory matter.
• Technical logs: Server and access logs are retained for up to 12 months for security monitoring and fraud investigation purposes.
• Self-exclusion records: Records of self-exclusion requests are retained indefinitely to prevent inadvertent re-registration by previously self-excluded users.

At the end of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to a specific individual.

9. Security Measures

88ft implements the following technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction:

• SSL/TLS encryption: All data transmitted between your device and the 88ft platform – including login credentials and payment details – is encrypted in transit using industry-standard TLS protocols.
• Password hashing: Account passwords are stored using one-way cryptographic hashing algorithms. 88ft staff are unable to view your password in plain text under any circumstances.
• Access controls: Access to personal data within the 88ft operational environment is restricted on a need-to-know basis. Staff with access to sensitive data are subject to confidentiality obligations and security training.
• Fraud monitoring: Automated systems monitor account activity in real time to detect anomalous login patterns, unusual transaction flows, and potential account takeover attempts.
• KYC data segregation: Identity document images are stored in segregated, access-controlled systems separate from general account data.

10. Your Data Rights

Subject to applicable law and the conditions of our data retention and legal obligation obligations, you have the following rights in respect of your personal data held by 88ft:

• Right of access: You may request a copy of the personal data 88ft holds about you.
• Right to rectification: You may request correction of inaccurate or incomplete personal data.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to restrict processing: You may request that we limit the processing of your data in certain circumstances while a dispute is resolved.
• Right to data portability: Where processing is based on consent or contract, you may request your data in a structured, machine-readable format.
• Right to withdraw consent: Where processing is based on consent (e.g., marketing emails), you may withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to object: You may object to processing carried out on the basis of legitimate interests in certain circumstances.

To exercise any of these rights, please contact the 88ft data team at [email protected]. We aim to respond to data rights requests within 30 days. Where a request is complex or numerous, this period may be extended by a further 60 days with written notification to you.

11. Children's Privacy – Strict 18+ Policy

The 88ft platform is strictly for users who are 18 years of age or older. We do not knowingly collect, process, or retain personal data from individuals under the age of 18. If we become aware that personal data has been collected from a minor, we will immediately close the associated account, forfeit any balance, and delete the personal data in question to the extent consistent with our legal obligations.

If you are a parent or guardian and believe that a minor in your care has registered an account on 88ft, please contact us immediately at [email protected] so we can take appropriate action promptly.

12. Third-Party Links

The 88ft platform does not contain links to third-party websites or applications for external commercial purposes. Game content is delivered within the 88ft interface through licensed integrations. Any interaction with payment services (JazzCash app, Easypaisa app, banking interfaces) that takes place outside the 88ft browser session is governed by the privacy policies of those respective providers. 88ft is not responsible for the data practices of third-party payment apps or services.

13. Changes to This Privacy Policy

88ft reserves the right to update or amend this Privacy Policy at any time. Where changes are material – meaning they significantly affect how we collect, use, or share your personal data – we will notify registered users via an in-platform notification or by communication to the registered contact details on file, providing reasonable notice before the changes take effect.

The "Last Updated" date at the top of this Privacy Policy reflects the most recent revision. Continued use of the 88ft platform following publication of an updated Privacy Policy constitutes acceptance of the revised terms. Users who do not accept the revised Privacy Policy should cease using the Services and contact us to close their account.

14. Contact Us – Data & Privacy Queries

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 88ft, please contact us through the following channel:

Email: [email protected]

Please mark your subject line with "Privacy Query" or "Data Rights Request" to ensure your message is routed to the appropriate team. We aim to acknowledge all privacy-related queries within 2 business days and to resolve or formally respond within 30 days of receipt.

For responsible gaming related requests including self-exclusion, please contact the 88ft support team via live chat on the platform for faster processing. Self-exclusion requests submitted via email will be processed within 24 hours of receipt.